Listening is where the action is when it comes to selling anything. You have to ask the questions and then “shut up” and listen. This was a technique that was taught to us by various managers in the pharmaceutical industry. You give your customers the opportunity to share their insights into their needs. It is an ideal opportunity to provide value to them and to ensure that they see you differently than your competition because by listening to them you put them above your need to sell them anything.
As a single mother of two engaged in launching a brand and driving that brand to become synonymous with chemical free, clean drinking water, I realized that I needed to participate in a mastermind to help prioritize the tasks that govern my day and develop a roadmap to achieve desired outcomes in both my personal and professional life.
Sylvia established rapport quickly, understood my concerns and facilitated communication/exercises within a framework that was easily digestible. She was always prepared for our calls and seemed to easily navigate the road blocks that I was presented with weekly.
Within a relatively short period of time, I noticed changes in my thought patterns which led to changes in my day to day life. Productivity and emotional intelligence have both improved.
While the process is individualized, I should mention that my business partner and I went through coaching together. Our organization is certainly better for it. We absolutely recommend Sylvia! She'll supersede your expectations!
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