You Are Enough

Recently I woke up with the memory of my mom singing to me “You Are so Beautiful to Me”. The gift my mom gave me growing up was her time, her joy, and her friendship. That friendship saved my life. Growing up with acne, and having bullies constantly tease me, only reinforced the core belief that I was ugly. I …

Are We Raising Happy Well-Adjusted Adults?

I was so excited, I could barely contain myself. I had been asked to go to a Homecoming dance for the first time in my life and I couldn’t wait to get home to tell my mom about it. Upon learning the big news, she and I made plans to go out shopping for the perfect dress and shoes. But …

Connection: Using Humor to Connect to Difficult Customers

One of the things that my husband Donnie is good at is making people laugh.  I knew he was the man I would spend the rest of my life with when he used humor to make my hospital stay (2 weeks) a pleasant one by making me laugh everyday.   Humor is an exceptional way of connecting to any audience. …

Connection: High Achievers Actively Listen

Listening is where the action is when it comes to selling anything.  You have to ask the questions and then “shut up” and listen.  This was a technique that was taught to us by various managers in the pharmaceutical industry.  You give your customers the opportunity to share their insights into their needs.  It is an ideal opportunity to provide …

When Communication is a Barrier; Connection is a Must!

Connection has ceased to exist entirely because of our love affair with electronics.   Connection requires more than communication and if applied can yield exceptional results both professionally and personally.   When communication is a barrier, connection is a must. One skill I learned early in my life was Adaptability.  I had arrived in Lyon, France to spend my Junior year …